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More problems for Post digital mailbox

Two years ago Post launched its MyPost Digital Mailbox investing millions of dollars but the big-four bank owned BPAY says Post’s digital alternative for bills is barely registering with business customers.

Last week 1.2 American Express and David Jones' Amex customers were added to the existing 1 million using BPAY View. BPAY View allows people to see a digital version of their paper bills in their online bank accounts.

But BPAY said it now has about 220 businesses signed up to BPAY View and claims a survey of business customers found only 3 per cent had used MyPost Digital Mailbox while 21 per cent had used BPAY View.

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