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Wideband design

Telco News

CWU members continue to voice concerns about the Telstra review of Wideband Design roles. Read More >

General News

The federal government has asked the Productivity Commission to review the telecommunications Universal Service Obligation (USO) in light of ongoing changes to the industry landscape and to customer expectations and behaviour. Read More >
Northern contact centre

Postal News

In response to customer demand, a 12 month trial of 24x7 operations is about to commence at the Northern Customer Contact Centre in Queensland. Read More >

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