print :


Optus Pay Rates

CWU notifies dispute over Optus pay rates

The CWU has now notified a dispute with the Fair Work Commission over pay rates and training for employees working on its Single Service Desk. 

As reported in E-bulletin #1, these employees have been performing a wider range of functions since Optus rationalised its Help Desk operations into a single contact point last year. 

The reorganisation has also meant that some employees are now dealing with more complex service resolution issues and procedures – but without extra training or extra pay. 

The notification of a formal dispute follows a number of meetings between the CWU and Optus which failed to resolve these issues. 

Members will be kept informed about progress in this case.

What's New


Telstra EBA 2018
ACTU turns 90
May Day 2016
Optus EPA approved
Telstra EA Update
Optus award update


Reps training
Reasonable overtime
Vale Jojie Vivar
Changes to Bulletin
Christmas pay rises
Postal reform
Facebook bullying
Year in review
Vale Jim Armstrong


Happy New Year
Happy New Year
Vale Shane Morse
Meeting reminder
Coronavirus Update
Reps training
ACTU turns 90
Vale Jojie Vivar
May Day 2016
Facebook bullying
May Day 2015
Working In Heat
Your Union Petition
Save our Posties
Sensis Sell Off